Frequently Asked Questions

  • We proudly serve the Abilene area and surrounding communities.

  • We offer residential and commercial cleaning services, including regular cleaning, deep cleaning, move-in/move-out cleaning, specialty cleaning, office cleaning, and more.

  • Our team is trained to follow a detailed checklist for each job, and we conduct regular quality checks to ensure high standards are maintained.

  • Yes, we offer eco-friendly and non-toxic cleaning services to ensure a safe and healthy environment for you and your family.

  • No! Our customers have the flexibility to either leave or stay home during the cleaning process, based on their personal preference. We kindly request that you are available to welcome your cleaner upon their arrival. During this time, please inform them of the payment location and specify any additional tasks or areas of focus for the visit. Ensuring your comfort and satisfaction is our highest priority.

  • You can easily book a service through our website or by phone. We offer flexible scheduling to accommodate your needs.

  • If you're not satisfied with our service, please contact America Executive Clean  (325) 260-7402  within 24 hours of your cleaning. Any issues reported after 6 p.m. will be addressed the next business morning. AEC will ensure that your concerns are promptly resolved to your satisfaction.

  • Yes, all our cleaners are fully insured and undergo thorough background checks to ensure your peace of mind. AEC is fully licensed and bonded.

  • We offer special discounts for first-time customers, referrals, and recurring services. Check our website or contact us for current promotions.

  • We recommend tidying up personal items and any clutter to help our team focus on the actual cleaning tasks. If you have specific areas you want us to focus on, please let us know.

  • No, During our initial meeting(walkthrough) or shortly thereafter, we will provide you with an exact quote. Our rates are based on each home and the individual's needs, our rates will not change during recurring visits unless something else is specifically requested. We are here to make your life easier!

  • For our services, you can provide the cleaner with cash or a check made out to America Executive Clean. Additionally, we offer the convenience of online payments through our scheduling app, which will send you an invoice once the service is completed. We also accept card payments, including Visa and other major credit cards.

  • All our team members are selected based on their alignment with our core values and have successfully passed background checks upon hiring. America Executive Clean  is fully licensed, insured, and bonded, ensuring peace of mind and the highest standards of service.